Shipping Policy

At TRIMUI, we are committed to providing a seamless and enjoyable shopping experience—from the moment you place your order to when you receive your product. Below are the details of our shipping policy:

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1. Processing Time

All orders are processed within 1–2 business days. Orders are shipped out from our warehouse on working days (Monday to Friday), excluding public holidays. You will receive a confirmation email with tracking information once your order has been dispatched

Products from the same order may arrive from different fulfillment centers, or at different times based on item availability.
If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

2. Shipping Delivery Times

• Shipping Times : 7–12 business days (depending on the destination)
  

Please note that delivery times may vary depending on your location and any unforeseen delays from the carrier.

  Note:  

• Please confirm your shipping address prior to completing your order. If you want to modify your shipping address, please email us (support@Trimui.net ) within 48 hours of purchase, or we will ship to the address according to your order information.

• If there is any force majeure that causes our products damaged in transit, please contact us immediately at support@Trimui.net after you receive your package. And we hope to get your understanding and patience in this circumstance.

• Please note that the notification email will be sent to the email address you left in the contact information on the checkout page or the email address you used to register your account. If the email address you left is invalid or not in use, we will not be liable for any risk or loss caused by this.

• If you change your mind midway, please don’t just reject the package. To cancel your order, plea
• se contact us to explain the situation (support@Trimui.net ) and we will handle the return for you in accordance with our return/refund policy. We do not assume the risk of loss or damage to the package arising from the rejection.

• Please contact us at support@Trimui.net within 7 days of the delivery suggested by the official tracking system of logistics companies if you do not receive the order, or we shall bear no responsibility on this occasion.

• If there is any damage to the package and/or products inside, or if there is any item(s) missing, please contact us at support@Trimui.net within the day with pictures and/or videos.

The shipping time is a estimated time. Invalid address, customs clearance procedures, the bad weather or other reasons will lead to a longer delivery time than expected.

Please feel free to contact us if we can be of further assistance. Thank you!

please email: support@Trimui.net

Wish you all a wonderful holiday season. Stay safe and healthy!

— Trimui Team